Our Contact Details
Name: Nevis Planning Ltd
Registered Office: Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP
E-mail: info@nevisplanning.co.uk
The type of personal information we collect
We collect information about you when you enquire with us, either by email, telephone, social media or a referral, or when you engage us for services.
This information may include full name(s), postal address, property address, email address, telephone number, planning application information, correspondence, project records, invoicing information and other information relevant to the services requested.
How we get your personal information and why we collect it
We collect information about you to enable us to contact you about the services you enquired, to provide a quote for services and to provide the service, and, if you agree, to email you about other products and services we think may be of interest to you.
In addition, if you consent, we provide relevant information to our network of trusted independent specialists, for the sole purpose of providing a quote for their services and/or to provide the service. Our network of trusted independent specialists only consists of service providers that are required to enable us to fulfil our services to you.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@nevisplanning.co.uk or write to us at Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
How we store your personal information
Your information is stored on secure cloud storage on password-protected devices. We keep personal information including names, postal addresses, email addresses, telephone numbers, property addresses, planning application information, correspondence, project records and invoicing information for a period of six years following completion of the Services.
We will securely delete electronic records and securely dispose of paper records once the retention period has expired, unless a longer retention period is required by law or for the establishment, exercise or defence of legal claims.
Who we share your information with
We may share personal information where necessary with third-party consultants, professional advisers, service providers and public authorities involved in the delivery of our services, including but not limited to:
- Accountants, insurers and professional advisers
- Local Planning Authorities and other public bodies
- Architects
- Arboricultural consultants
- Ecological, Landscape & Visual consultants
- Drainage and flood risk consultants
- Heritage consultants
- Solicitors
- IT and cloud service providers
- Archaeological consultants
- Traffic and transport consultants
- Noise and acoustic consultants
- Civil, structural and infrastructure engineers
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us via email at info@nevisplanning.co.uk or write to us at Nevis Planning Ltd, Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@nevisplanning.co.uk or write to us at Nevis Planning Ltd, Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP.
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
The ICO’s address is as follows:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
